Website Metropolitan Atlanta Rapid Transit Authority (MARTA)

One of the largest transit agencies in the United States

SUMMARY
The Performance Analyst is responsible for high level data analysis and providing business information to Board of Directors and Executive level staff.  The Performance Analyst provides MARTA decision makers with Authority-wide performance analyses, benchmarking and process improvements for short-term and long-term financial, operational and organizational decision-making and improvements.

Performance Analyst – Operational and Financial Performance Monitoring and Reporting

Develops and conducts an integrated program to accurately track and analyze operations performance on strategic and tactical levels.  Develops analytical methods to identify key opportunities for operations performance improvement.  Conducts investigative analysis of operations opportunities for improvement to develop applicable data collection and validation processes.  Leads the integration of all operational data collection and validation.  Serves as Strategic Performance Information Technology liaison.  Facilitates the preparation and validation of comprehensive performance reviews for executive management, the Board of Directors, and the public via the “itsmarta.com” website.  Establishes performance-consulting relationships with internal clients to facilitate ongoing business improvement activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides Authority-wide performance analyses relating to Service Monitoring, Transit Research and Ridership and Revenue, and operational and financial performance monitoring and reporting for the purpose of benchmarking and process improvement.
2. Responsible for high level and tactical data analysis and providing information to decision makers for short-term and long-term financial, operational and organizational decision-making and improvements.
3. Collects and analyzes data for the purpose of forecasting future ridership and passenger revenue, statistics, performance measure calculations, trend analyses and Bus average trip length calculation.  Reports ridership, operational, and financial data to the Federal Transit Administration through the National Transit Database, including data impacting the federal funding formula.
4 Provides MARTA decision makers with Authority-wide performance analyses, benchmarking and process improvements for short-term and long-term financial, operational and organizational decision-making and improvements.  Develops and implements annual and long-range performance measures that align with the Authority’s goals, major strategies, programs and resource requirements.
5 Makes presentations to the Board of Directors, GM/CEO and Senior Management as required providing recommendations and information on the status of overall performance within the Authority.  Develops position papers as required by the GM/CEO.
6. Performs other duties as assigned.

Special Requirements

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

SUPERVISORY RESPONSIBILITIES
Assist with field supervision. Provide guidance and clarification as it relates to work performed. Reviews work for accuracy and completion. Conduct project related training for new employees.

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

To apply for this job please visit ibiz.itsmarta.com.