Website Metropolitan Atlanta Rapid Transit Authority (MARTA)

One of the largest transit agencies in the United States


Performs comprehensive data analysis to leverage business intelligence for the Authority.  Responsible for collecting, analyzing and evaluating data using various statistical methods.  Effectively automates, optimizes and evaluates data.  Translates data trends and patterns into useful data insights/visualizations.  Develops new and improved ways to optimize organizational efficiency and performance. Provides consultation or expert advice to management.  Reviews and evaluates work processes, practices and programs.  Collaborates with external stakeholders to identify best practices. Develops process maps to identify potential roadblocks and/or challenges that may impact operational performance.  Designs and implements strategies to develop workflows, support change management, and collect feedback.  Evaluates and quantifies impact of improvement strategies on key performance metrics.  Prepares routine and ad hoc reports as needed. Stays current on data analytics and strategic performance research, tools and methodologies.  Validates data integrity and reports findings to key stakeholders.




The Senior Performance Analyst serves as lead professional in validating data, managing databases, as well as collecting, analyzing and reporting pertinent data.
Serves as consultant to Senior and Executive Management team members and the Board of Directors on Authority-wide matters.   Provides information to Executive level staff for short-term and long-term financial planning.
Integrates data from multiple databases, using statistically valid methodologies; establishes desired sample sizes, permissible error limits, and confidence intervals for survey research projects, including those impacting Federal Funding Formula.
Develops business process maps and workflows to identify potential roadblocks and/or challenges that may impact operational performance.  Designs and maintains data dashboards.
Designs and implements strategies to develop workflows, support change management, collect feedback and explore workforce development opportunities with internal and external stakeholders.  Builds collaborative relationships with business units to ensure that data and research needs are met.
Responsible for the completion of methodologies and project designs for various projects Authority-wide, providing project design including appropriate methodology, moderation and reporting.
Responsible for timely and accurate internal and external reporting, including mandatory data reporting.
Oversees the analysis of major research and/or performance data, including the responsibility for major Office reports, monthly, quarterly and annually.
Performs other duties as assigned.

Special Requirements


Ability to work with mathematical concepts such as high, level probability and statistics, and fundamentals of plane and solid geometry and trigonometry and transpose results into language that is appropriate for evaluation by senior and executive management.   Must be able to evaluate data obtained from different and varied types of sources. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.



Serves as lead worker in validating data and managing databases.  Employee may serve as Manager in an “acting” capacity when needed.


MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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