Established in 1994, OUT Georgia Business Alliance (OGBA) serves the LGBTQ+ and Allied business community by advocating for the most inclusive and equitable business environment; providing support and resources to fuel economic growth; and driving meaningful community connections and impact across the State of Georgia.

OUT Georgia is a Membership-based nonprofit organization headquartered in Atlanta, Ga. and an official affiliate of the National LGBT Chamber of Commerce (NGLCC).

HOW TO APPLY: Email OUT Georgia’s Executive Director Chris Lugo (Chris.Lugo@outgeorgia.org) with your current Resume/CV and letter expressing your interest in serving Georgia’s LGBTQ+ business community. Deadline is May 1, 2022.

Description: Operations & Programs Coordinator
Reports to: Executive Director
Job Type: Independent Contractor (1099); 20 hours per week
Hourly Rate: $20-30/hr, depending on experience
Location: Atlanta, GA or remote (GA)
Time: 6- to 12-month contract

The Operations & Programs Coordinator will support OUT Georgia’s Executive Director, Board of Directors, Members, Partners, Ambassadors, and the nonprofit’s key events and programs, including TGX360

The position involves advancing the operational integrity and efficiency of the nonprofit chamber; elevating the experience for new and renewing Members; and project managing key events and programs throughout the year.

Under supervision of the Executive Director, the Operations & Programs Coordinator will perform a variety of responsibilities independently and in coordination with resource partners and volunteers in service of OUT Georgia’s mission and vision. The specific responsibilities of this position would be split by days (e.g. four hours per day for two days focused on OGBA Membership Management; four hours per day for two days focused on Events and Programming; etc.).

The role requires a professional approach, great accuracy, tech savviness, flexibility to work in different work environments, and strong business communication and organizational skills. Experience working in the nonprofit field is preferred. 

Job Responsibilities 

OPERATIONS & MEMBERSHIP

  • Maintain a professional, organized digital working environment, documenting standard operating procedures and templates for improving/automating various processes.
  • Schedule meetings and follow-ups for Executive Director, Board of Directors, and key stakeholders
  • Maintain and update membership CRM system (MembershipWorks) and directory listings. Ensure accurate contact information is collected and displayed on website profiles. Process all new and renewed membership applications and membership monthly reports. Previous experience with CRMs preferred.
  • Coordinate and follow-up on membership communications in a professional, friendly, and thorough manner.
  • Ensure accuracy of Member benefit information and marketing collateral on the OGBA website, social media accounts, and printed materials.
  • Assist in preparing and distributing reports and documents for monthly Board and Executive Committee meetings.
  • Assist with projects as developed by the Executive Director and the Board, and contribute to the Executive Director’s effort by managing/accomplishing related tasks, as needed.

PROGRAMS & EVENTS

  • Assist in supporting and executing valuable Member programming, including Partner and Sponsor management, programming support, marketing, and follow-up communications.
  • Serve as project manager for OGBA’s programming and event experiences, ensuring coordination between internal and external resources and adherence to established timelines and milestones. 
  • Support the creation and execution of organizational communications, including general and segmented email communications (Constant Contact), web content (WordPress), social media, etc. 
  • Attend OGBA events to assist with set up, check-in, nametags, photography, information collections, and other tasks. Conduct post event follow-up where needed.
  • Assist committees and programs to advance associated projects, communications, and deliverables, including TGX360.

SKILLS/QUALIFICATIONS

Writing skills, Reporting skills, Project Management, Scheduling, Google Suite / Microsoft Office skills, Organization, Time Management, Presentation skills, Travel Logistics, Verbal Communication, Working Knowledge of IT/Social Media Sites, Creative Thinking.

EXPERIENCE REQUIREMENTS

  • Ability to work effectively in a diverse community, meet needs of diverse populations
  • Ability to exercise good judgment and diplomacy in a wide variety of situations
  • Excellent organizational skills and ability to meet deadlines.
  • Excellent written, verbal, and interpersonal skills. 
  • Ability to prioritize and handle multiple projects simultaneously in a fast-paced environment.
  • Must have knowledge of computer software applications in word processing, spreadsheets, databases, and presentation software (Google G Suite, MSWord, Excel, Access, PowerPoint)
  • Must have knowledge of or ability and willingness to learn social media platforms (Facebook, Twitter, Instagram), website maintenance (WordPress), and membership CRM (MembershipWorks). Additional skills in Photoshop, Adobe, In Design, HTML5, and Excel formulas are welcome, as well as graphic design experience. 

EDUCATION

Bachelor’s degree in related field from a four-year college or university is preferred, however comparable work experience will be considered in lieu of a degree.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. 

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment will include both office and event venues, depending on schedule. In times of events, this role may not always be the typical 9-5 work schedule, though there will be plenty of flexibility.

This role requires consistent work with and for the LGBTQ community. Ideal candidates should be supportive of and comfortable with working in, with, and for said community. 

OUT Georgia Business Alliance is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its mission, work, Board, and staff. OUT Georgia does not discriminate based on one’s age; race; color; religion; sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions); gender identity; gender expression; sexual orientation; marital status; veteran status; or disability status.

HOW TO APPLY: Email OUT Georgia’s Executive Director Chris Lugo (Chris.Lugo@outgeorgia.org) with your current Resume/CV and letter expressing your interest in serving Georgia’s LGBTQ+ business community. Deadline is May 1, 2022.